0 - 1 Years
Accept and register bookings services
Offer alternatives to customers and potentially turn information calls into sales leads or identify other additional value added services to customers when opportunities arise during the course of interaction
Respond to customers consistently and confidently by providing accurate information in all areas such as custom requirements, transit time and prices.
Enhance service experience by exercising professionalism and empathy when dealing with each individual customer’s varying needs and demands
Liaise with Operations Department and other departments on quick and efficient resolution of customer issues and queries
Highlight areas for improvement with suggested solutions to improve procedures, technology and service to positively enhance customer’s experience
Adhere to existing Customer Service procedures as outlined in the department manuals, while maintaining discretion to exercise flexibility to customers’ needs within reasonable limits in consultation with CS supervisors and managers.
|Salary||2 Lac 50 Thousand To 3 Lac 25 Thousand P.A.|
|Industry||ITES / BPO / KPO / LPO / Customer Service / Operations|
|Work Experience||0 - 1 Years|
|Qualification||Other Bachelor Degree|
|About Company||Space Consultants is a professional HR consultancy firm specializing in Placement Services, Manpower Recruitment and Human Resource Consultancy services.offering Manpower Recruitment & Placement Agency,Placement Agency In Noida,Job Recruiters In Noida.|