2 - 5 Years
Job Profile :- Accent Voice Trainer in Noida.
Company Profile : -
It is a well established and fast growing organization having experience and expertise in providing patent and legal services. With an exceptional mix of technical and legal knowledge, research proficiency, and analytical depth, we provide cost-effective top-notch patent research and legal support services.
Qualification :- Graduate.
Experience : - 2 to 4 year.
Job Description :-
Skill Set Requirement:
- Customer Service Attitude.
- CE/Process/Compliance Knowledge & Orientation.
- Conflict resolution skills.
- Some basic understanding of CEC Audit & Coaching process.
- Technical knowledge of English communication - intonation, syllable, punctuation etc.
- Presentation, Feedback & Coaching skills.
- Analytical bend of mind.
Principal Duties and Responsibilities:
- Monitor calls on Communication, Soft Skills, Process & Compliance Parameters.
- Provide Coaching & Feedback to enhance agent performance.
- Analyze Audit data, Compliance, Communication & Process related data. Prepare & Implement action plans.
- Analyze the Coaching / Training needs of the agents & support them in delivery.
- Conduct Compliance, Communication & Process Awareness sessions for new hires.
- Support floor Training Initiatives:
Resolution&Communication /Vitality Trainings/RVP etc.
Salary range :- 35K to 45K (More salary can be given to the deserving candidate).
Important Note :- Candidate should be good experience in Accent Voice Training.
Job Timing :-9am - 6pm.
Language skills: Excellent English language skills (verbal / written).
|Salary||4 Lac To 6 Lac P.A.|
|Industry||Education / Teaching / Training / Counselling / Academic|
|Work Experience||2 - 5 Years|
|Qualification||Other Bachelor Degree|
|About Company||Space Consultants is a professional HR consultancy firm specializing in Placement Services, Manpower Recruitment and Human Resource Consultancy services. With over 11 years of experience in the HR industry, we have a firm grasp and understanding of all Recruitment and HR related services. Having branches in places like Ghaziabad, Faridabad, Gurgaon, Delhi and Hyderabad, we are able to provide the right kind of human resources to the right organization.|