Customer Service Executive - Mumbai

Job Description

About Company
It is a start-up by IITB and IITR alumni, with a vision of making people feel good about themselves. They aim to create a lifestyle conglomerate into beauty, fashion, fitness and mindfulness impacting a billion lives on the planet. Currently, they are building the largest chain of branded salons in India with a mission to establish 75000 salons in 5 years. You get a free personal consultation, a hygienic set-up, super trained professionals, zero waiting times and exceptionally reasonable rates.
Experience1.00 - 3.00 Years
Vacancies10
Job Description
As a Customer Service Executive, you will be owning following responsibilities:
Responding based on customer input, one-to-one solutions to customers' requirements.
Managing the firms interactions with current and future customers.
Understanding customers needs.
Attracting new customers and retaining customers through better customer experience.
Communicating and solving the queries of stylists/salons.
Who can apply(We require the following skills)
Leadership and ownership skills.
Willingness to learn on the ground/off the ground.
Enthusiastic about working in start-up ecosystem.
Relationship building and management skills.
Excellent internal and external communicator.
Communicate complex details simply.
Working Days
6 Days a week( 10:00 AM to 7:00 PM )
Gender: Female
CTC: 1.50 to 4.80 lacs

Key Skills

Company Profile