Space Consultant

Mobile : +91-9599175446

E-mail : info@firstemployer.in


Hyper Quality Service Engineer

3 - 5 Years

Gurgaon


Job Description

We are seeking a proactive Service Engineer with a passion for customer service to help provide support, problemsolving and advice on our range of software products for all customers. Our ideal candidate pairs technical expertise with an outstanding positive, ready-to-help attitude.
Your responsibilities will include:
·Providing high-quality phone and email support for a technical product
·Replicating complex customer issues and solving problems
·Providing a conduit between product teams and customers on issues
·Recognizing and communicating product issues to the Development team
·Direct assistance to the Sales team with online product questions and demonstrations
·Providing community and online support in our forum
·Working with customers on case resolutions
·Continually contributing insights to our knowledge database You will come to us with:
·2-3 years of technical experience as a systems engineer, systems administrator, developer or similar roles.
·Intellectual curiosity and a readiness to learn new technologies at lightening-speed
·Exemplary verbal and written communication skills
·Commitment to providing an exceptional experience to customers
·Creative and methodical problem solving skills
·General technical knowledge of and passion for Microsoft products and technologies

Salary 3 Lac 50 Thousand To 4 Lac 25 Thousand P.A.
Industry IT Software - Client Server
Work Experience 3 - 5 Years
Qualification Other Bachelor Degree

Key Skills

C# PL/SQL Developer Hyper Quality Service Engineer Administration

Company Profile

Company Name

Space Consultants

About Company We at Space Consultants take care to supply only the best human talent to our clients. Handling recruitment processes, offering consultancy based solutions, enhancing HR processes are some of the services we render to our clients. In the eleven years since our establishment, we at Space Consultants have managed to create niche for ourselves as a HR company providing the best talent and Consultancy services to companies across India.
Email ID shri.vatsa111@gmail.com

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